Refund Policy

Digital goods

Because products are delivered instantly and electronically, orders are generally non-refundable once the content has been delivered and viewed. Please read each product page carefully before buying.

When we refund or replace

If an order was charged but not delivered, was charged more than once, or the delivered code/card is invalid, expired, or already used, we will replace it or issue a full refund after verification.

When we cannot refund

We generally cannot refund orders whose content was successfully delivered and used, problems caused by your own input errors (for example a wrong account), or requests made outside the 7-day window.

How to request

Contact us within 7 days of purchase with your order number and a description of the problem. Verified cases are resolved quickly, usually within 1–3 business days. Where possible we replace first, and refund to the original payment method if a replacement is not possible.

Compliance notice

Product pages describe the actual package, required information, delivery scope and support boundary. We do not claim GitHub endorsement or guarantee ranking, revenue, downloads or long-term account status. Buyers are responsible for checking current platform terms and using delivered products lawfully.

This page is written and maintained by the GitHub Growth Hub team.